Customer Service

Winning Customer Service

Since the outset, Elite Merchant Solutions has experienced an industry low merchant attrition rate directly attributed to our dedication to provide the lowest rates and fees along with unparalleled customer service. Elite Merchant Solutions strives to build lasting relationships by providing the highest level of commitment to our merchants. Each of Elite’s merchants has a dedicated servicing team offering 24/7 support in multiple languages to better serve you.

We have full service offices in Michigan, New Jersey, New York, and California with several satellite offices around the nation to service our merchants. Each office provides service to businesses countrywide. We are fully licensed by Visa/MasterCard and have been in great standing since our inception.

Los Angeles- Corporate Headquarters

16600 Sherman Way, Suite 205
Van Nuys, California 91406
Phone: (866) 822-2378
Fax: (818) 503-4442