Customer Service is what separates Elite Merchant Solutions from its competitors. In today’s business environment, companies promise customer service but few actually deliver. Dialing through endless automated systems and speaking to a foreign based customer service agent is now commonplace. Our merchants have a direct number to call with a live operator to answer your call immediately. What may take 10-15 minutes with most processors including navigation through automated systems and hold time may only take a few minutes with Elite Customer Service.